NYC Health + Hospitals is the largest public health care system in the United States. They provide inpatient, outpatient, and home-based services to over 1.4 million New Yorkers every year in more than 70 locations across New York City’s five boroughs.
When the COVID-19 pandemic ravaged New York City, NYC Health + Hospitals bore the brunt of the 56,002 COVID-19 related hospitalizations. To manage patient-load in the hospitals and free up beds, they converted hotels into step-down units for patients recovering from COVID-19.
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CHALLENGE
With every available nurse and doctor working around the clock in hospitals and emergency rooms, they needed to find medical professionals who were skilled in patient care, clinical diagnosis, able to carry out treatment plans and well versed in HIPAA compliance rules to staff the hotel step-down units.
The conditions on the ground were changing by the minute. The rapid transmission of the disease made it nearly impossible to forecast exactly how many medical professionals would be needed at the hotel-hospitals on a daily basis.
So, while they didn’t know how many medical professionals they needed, they just knew that they needed them quickly.
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SOLUTION
The Go4Ellis on-demand Athletic Trainer staffing platform.
Athletic Trainers are health care professionals who collaborate with physicians to optimize patient activity and participation in athletics, work and life. The practice of athletic training encompasses the prevention, examination and diagnosis, treatment, and rehabilitation of emergent, acute, subacute, and chronic conditions. Athletic Trainers are also well versed and trained in HIPPA compliance.
The Go4Ellis platform gave New York Health + Hospitals access to thousands of Athletic Trainers in New York state combined with the ability to scale with demand in real-time. Based on patient-load at the at the hotel step-down units, they were able to add or release staff on a daily basis.
The engagement lasted from April through July 2020. Having a deep bench of athletic trainers meant a constant supply of athletic trainers were able to rotate through the shifts. This rotation prevented the athletic trainers on staff from burnt out while ensuring that patients were able to receive the care and supervision they needed.
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STATS
Number of ATs staffed: 21
Number of hours covered: 8,698
Number of patients served: 200+
Length of contract: 4 months
Fill Rate: 100%
Need an athletic trainer? Go4Ellis is a nationwide app/platform that connects hospitals, urgent cares, healthcare systems and other organizations with per diem athletic trainers.
For more information, or to find and hire an athletic trainer, visit go4ellis.com.
If you're an AT looking to pick up a shift or two, click the links below to download the app.
Go4Ellis is the preferred per diem platform of the National Athletic Trainers’ Association.
Every sideline. Everywhere.
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